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Terms and Conditions

Legal Terms– Konsulto©
[by: Community Care Technologies, LLC]

 

PLEASE READ THE FOLLOWING TERMS OF USE CAREFULLY BEFORE USING THIS PLATFORM. All users of this Platform agree that access to and use of this Platform is subject to the following terms. If you do not agree to any part of these terms, you will not have the right to use this Platform.

You must at least be 18 years of age upon using this Platform.
If you register with our Platform or use any service in our Platform, it means that you expressly agree to these terms, which are subject to change and alteration at our sole discretion without prior notice. Our Platform uses cookies, by using our Platform and agreeing to these terms, you consent to use of cookies in accordance with the terms of our privacy policy.

 

Definitions
  • Community Care Technologies: is the sole legal founder and owner of “Konsulto” mobile application(s)/platform(s), “Konsulto.care” domain name, publisher of “https://konsulto.care/” website(s) and social media platforms, and is referred to throughout this agreement by “Us” or “We”.
  • Application or Platform: refers to “Konsulto” mobile application or its connected video or social media channels or web portals, which are the proprietary of “Community Care Technologies, LLC”
  • Terms of Use: are all the conditions within which this application may be used lawfully.
  • Trademark(s): all symbol(s) or word(s) legally registered or established by use as representing “Community Care Technologies” or its product or services including “Konsulto” mobile application and platforms.
  • Medical information: any medical advice in writing, as in posts, videos, or voice consultations or messages received in email, mobile or on the application.
  • Third Party: includes doctors, healthcare service providers, pharmacies, pharmaceutical companies, hospitals, public entities or other entities who are sponsors or advertisers.
  • Content: includes all types of text, images, audio, video or audio-visual materials.
  • User(s): is any person or entity that has access the platform; i.e. downloaded the application(s) on any device; laptop, tablet or mobile, and registered onto it.
  • Memberships: is the access to the services on the Konsulto platform against specified fees that are collected by the use different payment options provided.
  • Charges & Payments: are the fees plus payment gateway charges that the user pays voluntarily upon booking of services or making in-app purchases.

 

The terms are as follows:

(A) General Disclaimer

    1. Medical Information: The medical information on this Platform consists of summaries of complex medical references and a lot of doctor’s opinions/advice. Particular circumstances often radically affect the medical information that applies, and the way that the medical information applies. Therefore, you should never apply the medical information to your own situation without conducting additional due research or engaging your doctor. Nor should you assume that all of the relevant medical material is included in our Platform. The medical information and researches changes constantly and medical information are always liable to become outdated.
    2. Exclusion of Warranties, Representations and Guarantees We do not warrant, represent or guarantee: (1) full accuracy of medical information published on this Platform; (2) completeness of the information on this Platform; (3) information published in this Platform is up-to-date; (4) information provided on the Platform can be applied to achieve any particular result.
    3. Limitations and Exclusions of Liability 
      • Using this Platform and relying on any information in this Platform is your sole responsibility; you will have to double check all information given under this Platform and confirm it with your doctor. We do not take any responsibility towards you as a result of any losses, damages, responsibilities, claims, and costs (including without restriction and without limitation legal costs, defense fees or settlement costs) in any form or manner whatsoever either directly, or indirectly, or as a result of, arising out of or due to the access to the Platform by you because of your reliance on the information provided through the Platform or specialists or content, or services of others, in any form, whether in contract, or damage (including negligence), law, or otherwise. We are not responsible for any damage caused by any of the professionals (doctors, specialists or psychiatrists) even if we have learned firsthand or been briefed of the potential for loss or damage.
      • We will not be liable to you with respect of any wrong diagnosis, neglect, wrong or fraud of any information provided by end users or doctors.
      • We are not liable to you with respect of any services the Platform provides including but not limited to video calls, voice calls, emergency calls, chat and medical guidance.
    4. Third Party Content Some of the information published on this Platform is submitted or provided by users, doctors, and any other third parties, and that we do not usually review, approve or take editorial responsibility for such information, thus the Platform will not responsible for such information.
    5. Platform Availability From time to time, the Platform or features of the Platform will be unavailable. Such unavailability may be the result of defects in the Platform software, scheduled or emergency maintenance procedures, or failures of the third party service providers. We do not commit to ensuring that the Platform will be available at any particular time or will continue to be published in the future.
    6. Interactive Features Our Platform include interactive features that allow users to communicate with us and our services providers and doctors. You acknowledge that because of the limited nature of such communication, any medical assistance you may receive using any such facility (including but not limited to video calls, voice calls, emergency calls and chats) is likely to be incomplete assistance. Any medical assistance you may receive using any such facility constitutes initial medical advice and accordingly should be followed with full medical examination by your doctor or service provider. No doctor-client relationship shall be created through the use of our Platform
    7. Alerts and other Notifications The alerts service we provide is primarily intended to highlight changes in the services provided. We may discontinue the Alerts and Notifications in our sole discretion at any time.

(B) Terms of Use

  1. License to use Platform The contents of the Platform, including but not limited to, the source code, software, specifications, pictures, signs, and audio files are protected by copyright laws, trademarks and other proprietary rights applicable. Based on the foregoing, it is not permitted to you to create any derivative work or any other amendments, without a prior written consent from The Platform owner. And if you print or download any materials from this Platform, that means you breach these Terms, and you must in this case, stop immediately and destroy any copies of the materials you have.
  2. User Content
    • In these terms of use, ‘your content’ means material (including without limitation text, images, audio, video and audio-visual materials) that you submit to our Platform, for whatever purpose. You grant us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your content in any existing or future media.
    • Your content must not be illegal or unlawful, must not infringe any third party’s rights or be offending to users or of pornographic nature.
    • Your content (and its publication on our Platform) must not be: (1) Libelous or maliciously false; (2) Obscene or indecent; (3) Infringe any copyrights; (4) Infringe on rights of privacy, confidence or right under data protection legislation; (5) Constitute negligent advice or contain negligent statement; (6) Be in contempt of any court, or in breach of any court order;
    • Notwithstanding our rights under these terms in relation to user content, we do not undertake to monitor the submission of such content to, or the publication of such content on, our Platform. If you become aware of any content on the Platform that breaches these terms, please notify us immediately.
  3. Third Party Websites Our Platform may include hyperlinks to other third party websites. These links are not recommendations. We have no control over the content of third party websites, and we accept no responsibility for them or for any loss or damage that may arise from your use of third party websites.

 

(C) Membership and Charges

  1. Memberships
    • The use of a membership account on our Platform shall be limited to individual members, unless otherwise specified. Members must ensure that no other persons use, or have access to, their accounts on the Platform.
    • Membership begins at the time and on the day we grant the member access to medical services.
    • We may in our absolute discretion refuse an application for membership, or cancel and revoke any membership account without prior notice.
  2. Charges, Payments and Credits
    • All charges and payments due on the users are posted on the Platform; please make sure that you review them in advance. These charges may be amended and changed (at our sole discretion) from time to time without prior notice, so please make sure to review them constantly. If any change or amendment is not acceptable by any member, it is the member’s sole discretion to terminate his membership at any time.
    • All charges as announced on the Platform are not inclusive of any type of taxes and VAT. Therefore, all payments need to be made in addition to any applicable taxes and VAT. Charges and rates will differ depending on the geographical location, and may be subject to additional fees depending on the methods that you use for payment.
  3. Member Services During the period of membership, a member shall be able to enjoy all Platform services that are made available from time to time by the Platform. These services may include emergency services, medical guidance programs, medical consultation services …etc. All such services may be revoked, changes, and altered at any time at the Platform sole discretion without prior notice.
  4. License to use Consultation 
    • By registering yourself as member in our Platform, you agree to our terms of use of license to use our consultation services. These terms are determined by the Platform and differ from one member to another depending on the type of consultation he opted to use.
    • There are standard prohibitions of use of our consultation services, breaching these prohibition will result in termination your membership. These prohibitions include the following:
      1. The licensing, renting, etc. of any derivative in any format.
      2. Publishing of any consultation.
      3. Unlawful use of any person’s rights under any applicable law.
      4. Deleting, obscuring, or removing, any copyright notices or proprietary notices placed by us on any consultation or derivative.
      5. Termination of Membership
        • Memberships, when or if memberships are created, may be terminated by the member at any time; also memberships may be terminated by us, with or without notice or explanation.
        • If the membership is terminated (for whatever reason) the member shall not be entitled to any refund of any amounts paid to us before such termination.Nor shall the member be released from the liability to pay any amounts that were overdue for payments as at the date of termination.

 

(D) General and Interpretative Provisions

  1. Indemnity You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses incurred or suffered by us whether arising out of any breach by you of any provision of these terms or otherwise.
  2. Breaches to the Terms Without prejudice to our rights of remedy, if you breach these terms of use in any way, or if we suspect that you have breached these terms of use in any way, we will immediately terminate your membership and block your access to the Platform and we may: (1) Send you one or more formal warnings; (2) Permanently prohibit you from accessing the Platform; (3) Block computers using your IP address from accessing the Platform; (4) Contact your internet service provider and request that they block your access to the Platform; (5) Bring court proceedings against you; (6) Suspend and/or delete your account.
  3. Trade Marks Konsulto and our Logo “the K” are protected trademarks belonging to us. We give no permission for the use of these trademarks. Any unlawful use will result in irreparable damage to us and we preserve our right to seek all legal proceedings against such use.
  4. Assignment You hereby agree that we may transfer, sublicense, or subcontract all or part of the services or this Platform as a whole, and we preserve the right to deal with any or all of our rights and /or obligations under these terms in whatever manner.
  5. Severability If a provision of these terms is determined by any court or other competent authority to be unlawful and/or unenforceable, the rest of the provisions will continue in full force and effect.
  6. Third Party Rights The disclaimers, limitations of liability and exclusions of liability set out in these terms protect Konsulto and any other third party providing services and medical consultation services through this Platform.
  7. Entire Agreement These terms constitute the entire agreement between you and Konsulto in relation to your use of our Platform, and supersede all previous agreements in respect of your use of this Platform and its portals.
  8. Law and Jurisdiction These terms are governed by the laws of the Arab Republic of Egypt and any disputes resulted out of the interpretation or use of these terms will be finally settled by the Cairo Courts.